oktt Privacy Policy

This Privacy Policy describes how oktt ("oktt", "we", "us" or "our") collects, processes, stores, uses and protects the personal information of Filipino members and visitors who access the oktt website at oktt.net and any associated mobile applications or gaming services (collectively referred to as the "Platform").

This Privacy Policy forms part of the oktt Terms and Conditions. By registering an account on the oktt Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein.

oktt is committed to protecting the personal data of every Filipino member in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognised data protection standards.

The following categories of personal data are collected by oktt from Filipino members during registration, account use, KYC verification and customer support interactions:

oktt does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect information about your race, religion, health status or political affiliations unless specifically required by applicable Philippine law.

oktt uses the personal data collected from Filipino members for the following specific and lawful purposes:

• Account Management: To create, manage and maintain your oktt account, including processing your registration, verifying your identity and enabling your login access to the Platform.
• Payment Processing: To process your PHP deposits via GCash, Maya and bank transfer, and to execute your withdrawal requests to your verified Philippine payment accounts.
• KYC Compliance: To verify that you meet the oktt eligibility requirements including the 21+ age policy, and to conduct ongoing compliance monitoring as required by Philippine law.
• Gaming Services: To provide access to the sports betting, slot game and live casino sections of the oktt Platform and to accurately record and settle all bets and gaming transactions.
• Customer Support: To respond to your account queries, technical issues, withdrawal questions, bonus enquiries and responsible gaming requests through our 24/7 support team.
• Promotions and Communications: To send you information about oktt promotions, bonuses and platform updates. You may opt out of marketing communications at any time through your account settings or by contacting support.
• Fraud Prevention: To detect, investigate and prevent fraudulent activity, bonus abuse, money laundering, account takeover attempts and other prohibited activities on the oktt Platform.
• Responsible Gaming: To monitor gaming activity patterns that may indicate problem gambling behaviour and to provide appropriate responsible gaming tools and interventions where necessary.
• Legal Compliance: To comply with applicable Philippine laws and regulations, respond to lawful requests from Philippine government authorities and enforce our Terms and Conditions.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the functionality, performance and user experience of the oktt Platform for all Filipino members.

oktt does not sell, rent or share your personal information with third parties for their own commercial purposes. We share your data only in the following limited and necessary circumstances:

• Payment Processors: We share necessary financial data with GCash, Maya and Philippine banking partners solely to process your deposit and withdrawal transactions. These processors handle your data under their own privacy policies and are bound by applicable data protection obligations.
• KYC and Identity Verification Providers: We may engage specialist third-party KYC verification services to assist in confirming the identity and age of oktt members. These providers process identity documents securely and do not retain your data beyond what is necessary for verification.
• Game Software Providers: Your gaming activity data may be processed by our game software providers — including Pragmatic Play, PG Soft, Jili Games and others — solely to deliver and settle game results. These providers do not receive your full personal profile.
• Legal Authorities: oktt will disclose personal data to Philippine government authorities, law enforcement agencies or regulatory bodies where legally required to do so under a lawful order, warrant or regulatory directive.
• Professional Advisers: We may share data with lawyers, auditors and compliance consultants under strict confidentiality obligations where required for the legitimate operation of the oktt business.
• Corporate Transactions: In the event of a merger, acquisition or transfer of the oktt business, personal data may be transferred to a successor entity under equivalent privacy protections.

When Filipino oktt members deposit or withdraw funds using GCash, Maya or a Philippine bank account, we collect and process the payment details necessary to complete the transaction. This includes your GCash or Maya mobile number, your bank account number and the PHP amounts involved in each transaction.

Payment data processed by oktt is subject to the following specific protections:

• GCash and Maya account credentials are never stored by oktt beyond what is required to initiate or confirm the current transaction. We do not retain your full GCash PIN or Maya password at any point.
• All payment transactions on oktt are conducted over encrypted connections and are logged securely for fraud prevention, dispute resolution and regulatory reporting purposes.
• oktt requires that all deposits and withdrawals be made to and from payment accounts registered in the name of the oktt account holder. Third-party payment methods are not accepted and any transaction from an unmatched name will be investigated.
• Transaction records — including the date, amount, method and reference number of all PHP deposits and withdrawals — are retained for a minimum of five years in compliance with applicable Philippine financial record-keeping requirements.

oktt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with applicable Philippine legal, regulatory and financial record-keeping obligations.

• Active account holders: Personal data and gaming activity records are retained for the full duration of your oktt account and for a minimum period of five years after account closure.
• KYC documents: Identity documents submitted for KYC verification are retained for a minimum of five years after account closure, as required by Philippine anti-money laundering regulations.
• Transaction records: Records of all PHP deposits, withdrawals and gaming transactions are retained for a minimum of five years to meet Philippine financial record-keeping requirements.
• Customer support communications: Live chat transcripts and email correspondence are retained for three years after the resolution of the relevant matter.
• Cookie and technical data: Session data is typically deleted at the end of each session. Analytics data derived from cookies is retained for up to 24 months in aggregated form.

Where personal data is no longer required for any lawful purpose, oktt will securely delete or anonymise it in accordance with industry best practices and applicable Philippine regulations.

oktt implements a comprehensive set of technical and organisational security measures to protect the personal data of Filipino members against unauthorised access, loss, alteration or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between member devices and oktt servers
• Encrypted storage of all personal data, KYC documents and financial records on secured servers with restricted access
• Multi-factor authentication options for member account access, providing an additional layer of identity verification beyond username and password
• Access controls ensuring that oktt staff can only access member data to the extent necessary for their specific role and function
• Regular security audits and vulnerability assessments of the oktt Platform and associated infrastructure
• Fraud detection systems that monitor account activity in real time for signs of unauthorised access or suspicious behaviour

The oktt Platform uses cookies and similar tracking technologies to improve your experience, maintain your login session, remember your preferences and collect anonymised usage data to help us improve the Platform for all Filipino members.

The types of cookies used on the oktt Platform include:

• Strictly Necessary Cookies: These cookies are essential for the operation of the oktt Platform. They enable you to log in, navigate the site and use core features such as the game lobby and cashier. These cookies cannot be disabled without preventing the Platform from functioning.
• Preference Cookies: These cookies remember your settings and preferences — such as your preferred language or game category — so that you do not need to re-enter them each time you visit oktt.
• Analytics Cookies: oktt uses anonymised analytics data to understand how Filipino members navigate and use the Platform. This helps us identify areas for improvement and ensure that the most relevant content and features are easy to find. Analytics data does not identify you personally.
• Session Security Cookies: These cookies help oktt verify the integrity of your current session and protect against session hijacking and cross-site request forgery attacks.

You can manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent certain features of the oktt Platform from functioning correctly. Disabling analytics cookies will not affect your ability to use the Platform.

Under the Philippine Data Privacy Act of 2012 and the implementing rules of the National Privacy Commission, Filipino oktt members have the following rights with respect to their personal data:

The oktt Platform is strictly prohibited from and not directed at persons under the age of 21 years. oktt does not knowingly collect personal data from any individual under 21 years of age.

Our KYC identity verification process, which requires submission of a valid Philippine government-issued ID, is specifically designed to confirm that every oktt member meets the 21+ age requirement before withdrawal privileges are enabled. Any account found to belong to a person under 21 years of age will be immediately and permanently closed.

If oktt becomes aware that personal data has been collected from a person under the age of 21 — whether through inaccurate registration information or any other means — that data will be deleted immediately and the associated account will be permanently closed. Any balance in such an account will be handled in accordance with applicable Philippine regulations.

The oktt Platform and the majority of our data processing activities are conducted within the Philippines. However, certain technical systems, game software providers and specialist service providers used by oktt may process data in other countries.

Where personal data of Filipino oktt members is transferred outside the Philippines — including to the servers of game software providers — oktt takes the following steps to ensure that your data remains protected:

• We work only with international service providers who have demonstrated compliance with internationally recognised data protection standards equivalent to those required under Philippine law.
• Data processing agreements are in place with all international service providers that handle Filipino member data, specifying the purpose, scope and security requirements for that processing.
• Game providers who receive gaming activity data from oktt do not receive your full personal profile, financial details or KYC documents. Only the data strictly necessary for game delivery and settlement is shared.

oktt reserves the right to update, revise or replace any part of this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law or regulatory requirements.

When material changes are made to this Privacy Policy, oktt will notify active Filipino members by email or via an in-platform notification at least seven calendar days before the changes take effect. The "Last Updated" date shown at the top of this page will be updated whenever the Policy is revised.

Your continued use of the oktt Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Platform and request account closure before the changes take effect.

We encourage all Filipino oktt members to review this Privacy Policy periodically to remain informed about how we collect, use and protect your personal data.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by oktt, please contact us using any of the following methods:

• Live Chat: Available within the oktt Platform 24 hours a day, seven days a week — typically responds within five minutes during peak hours
• Email: privacy at oktt.net — for all data rights requests and privacy-related queries; responses within 15 business days
• General Support: support at oktt.net — for all general account, payment and platform queries

For complaints about oktt's handling of your personal data that we have not resolved to your satisfaction, you have the right to contact the National Privacy Commission of the Philippines directly. The NPC is the official data protection authority responsible for enforcing the Philippine Data Privacy Act of 2012.

For related information about your rights as an oktt member, please also review our Terms and Conditions and our Responsible Gaming policy.